Reports on public perception of PHARMAC

OIA response

1 April 2021

Dear [name and contact details withheld]


Thank you for your request dated 15 March 2021 under the Official Information Act 1982 (OIA) for information relating to the public perception of PHARMAC. You requested:

Access to reports on public attitudes to Pharmac.

Please find included with this response a copy of PHARMAC’s 2019 Colmar Brunton Public Sector Reputation Index report. This is the only report we have found in our records regarding public attitudes/perception of PHARMAC.

Release of information under the OIA

Please note that PHARMAC approaches its assessment of requests for information under the OIA on the basis that, once released, the information becomes publicly available - in other words once we release the information to you it becomes available to any other party in that exact form (whether by you distributing it to others or by virtue of us receiving the same request from a different third party). 

We have redacted a small amount of information from the documents as we consider this is necessary to protect the privacy of natural persons (section 9(2)(a)). 

As required under the OIA, we also considered whether, in the circumstances, the withholding of this information was outweighed by other considerations which render it desirable, in the public interest, to make this information available.  In this case we did not consider that the public interest outweighed the reasons for withholding the information. 

Please note you have the right, by way of complaint under section 28(3) of the OIA to an Ombudsman, to seek an investigation and review of our decision. 

We trust that this information answers your queries. We are making our information more freely available, so we will now publish selected OIA responses (excluding personal details) on our website. Please get in touch with us if you have any questions about this. 

Yours sincerely 

Rachel Read
Manager, Policy and Government Services