Hospital medical device supply management
Responsibilities for contract and supply management are shared between Pharmac, Health NZ, and suppliers.
Pharmac’s responsibilities
Pharmac is responsible for monitoring performance against hospital medical device contracts, including:
- maintaining the list of devices under Pharmac contract
- receiving regular reporting from suppliers on order fill rates and timeliness of supply
- determining the effects of stock issues on other suppliers’ ability to meet their obligations
- determining the wider implications of a stock issue across a product/category range
- working with Health NZ to escalate any performance issues or supply interruptions that are unable to be resolved.
Health NZ responsibilities
Health NZ works with suppliers on:
- operational stock management and supply
- managing short-term backorders and supply issues
- and organising supplier-provided services, such as training or servicing requirements.
Health NZ also follow their processes to evaluate products to determine which listed hospital medical device meets their specific clinical and/or service delivery requirements.
Supplier responsibilities
Suppliers are responsible for:
- supplying their devices to Health NZ in line with their agreements and Health NZ requirements
- engaging with Health NZ and Pharmac when there is an identified supply risk
- working with Medsafe if the supply risk relates to a possible adverse effect.
Who to contact
If you have questions about our hospital medical devices work programme, email enquiry@pharmac.govt.nz