Information regarding Twitter

Thank you for your request dated 3 August 2023 under the Official Information Act 1982 (OIA) for information relating to twitter. You requested:

- Any communications, not limited to but including emails, instant messages, and texts about Twitter and the organisation’s use of Twitter between 20 October, 2022 and the present.

- Any briefings, reports, memos or other documents about Twitter and the organisation’s use of Twitter between 20 October, 2022 and the present

- Any policy advice relating to Twitter and the organisation’s use of Twitter between 20 October, 2022 and the present

- A summary of all spending on Twitter between 1 January, 2022 and the present in an excel file.

We called you on 7 August 2023 to advise that we held limited documentation relating to your request. We confirmed that we could provide you with our current Social Media Use guidance, and Pharmac’s social media planning and reporting workbook.

We are pleased to provide you with this information for your request in the attached documents. You may notice that the entirety of 2023 reporting has not been provided – this is because reporting is not yet complete.

Please note, Pharmac has not incurred any spending on Twitter between 1 January 2022 and the present.

We trust that this information answers your queries. Please note, you have the right to make a complaint to the Ombudsman about our response to your OIA, under section 28(3) of the OIA. Details of how to make a complaint(external link) are on the Ombudsman’s website.

To make information more freely available, we publish selected OIA responses (excluding personal details) on our website. Please get in touch with us if you have any questions about this.