Information for pharmacists about repeat dispensings for class C opioids

Sector Operations (part of Te Whatu Ora) advises that Class C opioid repeat dispensings may be rejected for payment for prescriptions written before 5 October 2023, but first dispensed after 5 October.

If a pharmacy believes the Class C prescription has rejected incorrectly, contact Sector Operations on 0800 855 066(external link) or customerservice@health.govt.nz and discuss the details directly.

Sector Operations will need a copy of the original prescription to confirm details.

Te Manatū Hauora (Ministry of Health) have compiled answers to regular questions about the changes to controlled drug laws. 

Who to contact

If you have questions about claiming, contact Sector Operations(external link)

If you have questions about the law changes, contact Ministry of Health(external link)