Urea cream (HealthE) 10%: Supply issue resolved

Supply issue Active

The supplier, Jaychem, was out of stock of healthE Urea Cream 10% (Pharmacode 2444690).

11 December 2024 | Update 

Jaychem stock levels have returned to normal. It may take 1 to 2 weeks for stock to return to normal for pharmacies. 

Affected product

Due to delays at the manufacturing plant, the supplier, Jaychem, was out of stock of:

  • Chemical: Urea
  • Presentation: Crm 10%
  • Brand: healthE Urea Cream
  • Pharmacode: 2444690
  • Subsidy: $1.37 
  • Measure / Qty: per 100 g OP

Schedule listing for urea cream(external link)

Resupplied mid-December 

Jaychem stock levels have returned to normal. It may take 1 to 2 weeks for stock to return to normal for pharmacies. 

Who to contact

If you have questions about this issue, email enquiry@pharmac.govt.nz

Please include as much information as you can about the product (presentation, brand, pharmacode) and who your wholesaler is.

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