EleCare (infant formula): Supply issue

Supply issue Active

EleCare formula is affected by a supply issue.

20 September 2024 update

Abbott advises that they are expecting a shipment of the unflavoured Elecare powder (Pharmacode: 2372568) in early October 2024. It will take another 1 to 2 weeks for the product to reach pharmacies around the motu. 

The vanilla flavour and Elecare LCP remain out of stock.

Affected products

Amino acid formula (unflavoured)

  • Brand: Elecare
  • Pharmacode: 2372568 
  • Subsidy: $65.72
  • Measure / Qty: per 400 g OP
  • Brand: Elecare LCP
  • Pharmacode: 2372541 
  • Subsidy: $65.72
  • Measure / Qty: per 400 g OP

Amino acid formula (vanilla)

  • Brand: Elecare
  • Pharmacode: 2372533 
  • Subsidy: $65.72
  • Measure / Qty: per 400 g OP

Alternative products

We are advised that Neocate (Nutricia) and Alfamino (Nestlé) are suitable alternatives. We have alerted Nutricia to ensure there additional supply of Neocate. 

Schedule listing for amino acid formulas(external link) 

Who to contact

If you need more information about this recall, contact:

Abbott Laboratories NZ

Customer Service Number: 0800 737 115

Customer Service email: nutritionANZ@abbott.com(external link)