Nutricia: supply issue – multiple products

Supply issue Active

There is a supply issue affecting a number of Nutricia food products.

27 September 2022

Supply levels updated as at 21 September.

New 

  • Calogen 200ml neutral 
  • Elemental 028 (Pineapple and orange flavour only)
  • Fortisip (banana flavour only)
  • Fortisip compact protein
  • Nutrini Energy Multifibre
  • PreOp

Resupply update 

Nutricia has advised there will be issues with some special foods products throughout 2022.

Nutricia continue to closely monitor stock and continue to air freight stock to cover any supply gaps.

Please continue to order stock without stockpiling to ensure equitable access for all New Zealanders while buffer stocks are built up.

Information for prescribers

Please do not make prescriptions brand and/or flavour specific. This will allow flexibility for pharmacists when dispensing.

If you need advice about alternative products available from Nutricia, please contact your Nutricia Representative.

Products with supply issues

Click the title to see information about the alternative for the affected product.

New listing

Thank you

We acknowledge the impact this disruption has on people. Thanks to all those across the healthcare sector who are supporting this work. We appreciate the work everyone is doing to minimise the impact of this disruption. 

We will continue to update people as the situation evolves.

Who to contact

If you have any questions or concerns regarding this supply issue, contact the Nutricia Careline team:

If you have questions about the Nestlé product, email sarah.donnelly@au.nestle.com

If you have questions about Abbott products, Abbott Customer Service on 0800 737 115

If you have any funding questions about these products, email enquiry@pharmac.govt.nz

Products with resolved supply issues

The following products have no current supply issue.

  • Aptamil AllerPro SYNEO 1 & 2 | 2492997, 2577410
  • Aptamil Gold + Pepti Junior (Extensively hydrolysed formula) – Pharmacode: 2492997
  • Calogen | 2222051 (neutral, 500 ml), 2253933 (neutral, 200 ml), and 2253941 (strawberry, 200 ml)
  • Duocal Super Soluble Powder | pharmacode: 727113 
  • Easiphen Forest Berries (Aminoacid formula without phenylalanine) | Pharmacode: 2450828
  • Elemental 028 Extra, Liquid range (Oral elemental feed 0.8kcal/ml) | Pineapple and Orange 2450801, Grapefruit 2450771, Summer Fruits 2450798
  • Fortini (Paediatric oral feed 1.5kcal/ml) | Vanilla (2224488) Strawberry (2224496)
  • Fortini multifibre | Unflavoured 2558394, Vanilla 2224445, Strawberry 2224453
  • Fortisip | Vanilla (2220822), Strawberry (2220849)
  • Fortisip Multi Fibre range | Chocolate (2224399), Vanilla (2224410), Strawberry (2224402)
  • Heparon Junior | Pharmacode: 2615568
  • Kindergen (Enteral/oral feed 1kcal/ml) | Pharmacode 2601427
  • Liquigen (Fat supplement) | Pharmacode 2441241
  • Monogen (84% MCT, fat modified feed) | Pharmacode 2601443
  • Neocate SYNEO | Pharmacode: 2400464
  • Nutrini RTH (500 ml) | Pharmacode 2016168
  • Nutrini Peptisorb Energy (Enteral liquid peptide formula | Pharmacode:  2594897
  • Nutrison Concentrated | Pharmacode: 2572966
  • Nutrison Multi Fibre – Pharmacode: 469556
  • Nutrison Protein Plus – Pharmacode: 2572974
  • Nutrison Protein Plus MF (High protein enteral feed 1.28kcal/ml) – Hospital only example brand
  • Paediatric Seravit (Multivitamins) | Pharmacode 2601435
  • PKU lophlex powder | 2 extra flavours listed | Pharmacodes 2593882 (berry) and 2593890 (orange)
  • Polycal (Carbohydrate supplement) | pharmacode 408050
  • Renilon (apricot and caramel) | Pharmacodes: 2439379, 2439387
  • TYR Anamix Junior (powder) – Hospital only