Being more strategic and coordinated when we collaborate

As part of this work, we have been developing an engagement strategy to implement meaningful and genuine engagement with Māori, Pacific peoples, disabled people, consumers and whānau, advocates, and the wider health and disability system.

Pharmac’s Director Equity and Engagement, Dr Nicola Ngawati says the strategy is about being more strategic and coordinated when we collaborate.

“We want to build greater alignment across the system and build stronger relationships with people who are central to our work.”

“There’s an opportunity for us to be more consistent, coordinated, and inclusive with our engagement. So, we’re thinking about how we engage with people, include them in our processes and make sure we are reaching the right people and engaging in the right way,” says Dr Ngawati.

The strategy outlines Pharmac’s approach to engagement and areas of focus we will use to improve in this area.

“It’s about building our engagement foundations,” says Dr Ngawati. “This includes lifting the confidence and capability of our kaimahi, embedding engagement practices across the organisation, and establishing guidance and support for our teams.”

The team is in the process of developing those foundations to bring the strategy to life.

“Ultimately we want to deliver meaningful engagement so we can elevate the voices of the people we work with and serve.”