Macrogol eye drops (Systane Unit Dose): Supply issue resolved

There was a supply issue affecting Systane Unit Dose eye drops (Pharmacode 2378817).

8 September 2022: We are advised that this supply issue is resolved.

Affected product

  • Chemical: Macrogol 400 and propylene
  • Presentation: Eye drops 0.4% and propylene glycol 0.3%, 0.4 ml
  • Brand: Systane Unit Dose
  • Pharmacode: 2378817 

Schedule listing for Systane Unit Dose(external link)

Alternative treatment

Hylo-Fresh was recommended as a suitable alternative.The same special authority applied to both Systane Unit dose and Hylo-Fresh, so people didn't need to apply for a new special authority.

Schedule listing for Hylo-Fresh(external link)

Who to contact 

For questions about this supply issue, email 

When emailing about a supply issue, please include as much information as you can about the product (presentation, brand, pharmacode) and who your wholesaler is.