Paracetamol: Supply issue

Supply issue Active

Paracetamol supplies remain constrained due to global supply chain issues.

20 May 2021 Update


Supply of bottles continues to be constrained due to quality assurance requirements. Bottles will be released as they become available. We are working closely with suppliers on this issue. 

Blister packs 

We understand that there are supplies of blister packs continue to in the following brands:

  • Medco (Unit 20) 
  • Panadol Mini Caps (Unit: 96)
  • Pharmacare (Unit: 1000) 

Talk to your wholesaler about what stock is available.

Check the Schedule listing for paracetamol(external link)

Dispensing restrictions remain in place 

We will only review the amount that can be dispensed and all-at-once dispensing once we have moved to the new supplier, 1 August 2021.

Paracetamol availability is a global issue

Supply is disrupted at the active ingredient and finished product level. Manufacturing and supply logistics are impacted by:

  • COVID-19 border and lockdown restrictions
  • industrial action in multiple countries
  • export restrictions
  • increased global demand.

PHARMAC changed the dispensing rules in March 2020 to ensure all New Zealanders could continue to access funded paracetamol. We reduced the number of paracetamol that could be prescribed and required pharmacists to only dispense one month's supply at a time. We know that returning your pharmacy each month can be inconvenient and we appreciate your patience. 

Download an update poster for consumers

Who to contact

If you have questions, contact API Consumer Brands:


Phone: 09 279 7979

or your wholesaler