Hydroxocobalamin (B12) inj 1 mg per ml (PanPharma): Supply issue closed

BNM has advised of a supply issue with its hydroxocobalamin injections (Panpharma brand | Pharmacode 2637391).

6 June 2023 update

We received notification Thursday 2 June that 35,000 units had been released to wholesalers, the supplier advised that they requested priority processing and delivery to all wholesaler networks. 

It can take time for product to make its way through the supply chain to reach pharmacies. We do not have visibility over stock in the supply chain beyond the supplier.

This product will replace the Panpharma brand for the short to medium term.

Affected product 

  • Chemical: Hydroxocobalamin 
  • Brand: Hydroxocobalamin Panpharma
  • Presentation: Inj 1 mg per ml, 1 ml ampoule
  • Pharmacode: 2637391

Schedule listing for hydroxocobalamin(external link)

Alternative product


BNM have advised Vita-B12 brand of hydroxocobalamin is Medsafe-approved. 

  • Chemical: Hydroxocobalamin 
  • Brand: Vita-B12
  • Presentation: Inj 1 mg per ml, 1 ml ampoule
  • Pharmacode: 2603055

Who to contact

If you have questions about this issue, email enquiry@pharmac.govt.nz

Please include as much information as you can about the product (presentation, brand, pharmacode) and who your wholesaler is.  

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