Hydroxocobalamin inj 1 mg per ml (Neo-B12): Supply issue resolved
We are advised that Neo-B12 is resupplied. Contact your wholesaler about the availability of the stock.
There was a supply interruption between mid-October 2020 and late April 2021 of Pfizer's Neo-B12 injection (p/code 2245590).
Pfizer worked with PHARMAC to ensure people could continue to access the medicine they needed.
Pfizer sourced an alternative brand through Boucher & Muir NZ to ensure continuity of supply for patients. This product was available from 1 November and is registered.
- Brand name: Vita-B12
- Presentation: Inj 1 mg per ml, 1 ml ampoule
- Pharmacode: 2603055
- Price/UOM: $1.89/3
Who to contact
Orders can be obtained through Boucher & Muir NZ Customer service and Sales Information:
- Phone: 09 969 0734; or
- Email: firstname.lastname@example.org
- Fax: 09 9185101
For Boucher & Muir NZ Medical Information and Pharmacovigilance:
- Phone: 0800 565 633; or
- Email: regaffairs-BMN@concordiarx.com
- Fax: 0800 565 635
You can also contract Pfizer on their customer service line 0800 736 363 if you have issues getting stock through Boucher & Muir.