Cetomacrogol with glycerol cream: Supply issue

Supply issue Active

The supplier has advised of an out of stock of cetomacrogol with glycerol cream. An alternative is listed from 10 May 2021.

Affected product

This out of stock relates to all presentations of cetomacrogol with glycerol cream.

EVARA Health (previously called ADE Health) advises that the out of stock is caused by delays in shipping due to the continued global pressures from sea freight from COVID-19.

Alternative product

  • Brand: Pharmacy Health Sorbolene with Glycerin
  • Pharmacode: 2366819
  • Pack size: 500 ml OP 
  • Price: $2.35
  • Date listed: 10 May 2021

Note: This product was listed before – between 2013 and 2020.

Check the Schedule listing(external link) 

Pharmacists: What you need to know

RxOne users: the new listings and changes will be automatically updated by RxOne. If for some unforeseen circumstance it does not happen, refer to the e-Noticeboard on the RxOne Home Screen for instructions.

TONIQ users: the new listings and changes will automatically be updated in Toniq medicine databases from the effective date. 

Ministry of Health Sector Operations Group will be able to process claims for the alternative product in May 2021.