Aqueous cream: Supply issue

Affected product - GEM

GEM aqueous cream (Pharmacode: 2615592) is out of stock.

Schedule listing for aqueous cream(external link)

Resupply mid-October 2023 

The supplier expects GEM aqueous cream to be resupplied by mid-October. It will take time for that stock to move through the supply chain. 

Affected product - Evara

Evara brand aqueous cream (Pharmacode: 2555115) was funded from 1 August 2023. It is currently out of stock. 

Schedule listing for aqueous cream(external link)

Resupply early-October 2023 

The supplier expects Evara brand aqueous cream to be resupplied by early October 2023. It will take time for that stock to move through the supply chain.  

Alternative products

There are limited supplies of this brand. 

• Brand: healthE Aqueous Cream SLS Free
• Pharmacode: 2321920
• Pack size: 100 g
• Price: $1.30
• Listed: 22 September 2023

Note: This is published in the Schedule from October 2023. 

Other funded emollients

We have received advice that patients could use alternative funded emollients, including cetomacrogol (Pharmacode: 2615509), in place of aqueous cream. An alternative funded emollient would require a new prescription.

Patients can talk to their prescriber about alternative funded emollients(external link).

Who to contact

If you have questions about aqueous cream supplies, contact your wholesaler or the supplier. 

If you have questions about the funding for aqueous cream, email enquiry@pharmac.govt.nz

Please include as much information as you can about the product (presentation, brand, pharmacode) and who your wholesaler is.  

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