Making an OIA request

Any New Zealander can ask Pharmac for information we hold.

While you don't have to make your request in writing, doing so makes it easier for us to make sure you get the information you've asked for. 

Send your requests to: enquiry@pharmac.govt.nz

Looking for data?

The Ministry of Health has a web-based tool that displays summary data about prescriptions and dispensings in the community that were funded by the New Zealand Government.

Pharmaceutical Data Web Tool - Ministry of Health(external link) 

Guide to making a request

The Ombudsman's Office has created a guide to help you make OIA requests. It covers:

  • how to make a request
  • our responsibilities
  • what to do if you're not happy.

How long will the request take?

We will respond to your request as soon as possible and no later than 20 working days after we receive it.

If your request is very large or we need to consult with others, we may extend the time limit. Section 15A of the Official Information Act allows us to do that. We will contact you to let you know when to expect our decision.

We report on our timeliness to Te Kawa Mataaho (Public Service Commission) every 6 months. This is published on their website

OIA statistics – Te Kawa Mataaho website(external link)

(Note Pharmac's data is under "Statutory Crown entities - Crown agency (excluding DHBs)")